Booking Conditions
 Please read these terms and conditions carefully as these conditions incorporate the basis on which internet bookings for Alpine  Gables Apartments & Resorts properties are accepted

How to Book / Quotes and Reservations
  • Bookings can be made over the internet at www.alpinegables.com.au
  • Reservations are subject to availability and actual pricing at the time of booking.
Deposit
  • Year Round Bookings - A Deposit of 50% of stay is required by credit card to confirm and hold your booking. Making a booking will indicate acceptance of these booking conditions.
  • Shoulder and Peak Winter Seasons - 100% Deposit at time of booking .
Final Payment
  • Year Round Bookings (except Shoulder and Peak Winter Seasons) - Final payment will be charged by the property on arrival, unless advised otherwise to you via email or telephone by the property.
  • Shoulder and Peak Winter Seasons -Balance will be charged to your credit card one month prior to arrival .
  • Prices listed include GST, where applicable. Confirmation and invoices are subject to re-issue if incorrect through error or omission and the guest accepts the liability to then pay the correct cost or to decline to retain the reservation.
Cancellations
  • If more than 30 days notice is given there is a full refund less a $100 ADMINISTRATION FEE.
  • If less than 30 days notice is given there is NO REFUND.
  • Refunding deposits will be subject to an ADMINISTRATION FEE of $100.
  • No shows and cancellations on day of arrival will be subject to a 100% cancellation fee at the discretion of the property management.
  • It is highly recommended that all guests purchase travel insurance prior to commencing their holiday.
Amendments to Date or Property
  • Amendments are accepted based on availability and at the discretion of the property manager.
  • Up to 48 hours prior to check in - $25 amendment fee (subject to availability).
  • Within 48 hours prior to check-in - amendments not accepted.
Rates and Changes

Rates are effective from 1 March 2015 to 31 March 2017 and may be changed at anytime. Prices listed are in Australian Dollars and are inclusive of GST where applicable.
Check-in and Check-out
  • Standard check-in is 2pm and standard check-out is 10am.
  • For guaranteed arrival prior to 2pm, a room must be reserved from the previous night and therefore includes an additional nightly charge.
  • Late check out up to 12 noon is at the discretion of the manager and must be requested the night before check out. Late check out after 12 noon will incur the following additional charges applied to your hotel account:
  • Up to 12 noon – $25
  • After 12pm the full daily rate applies
Security Deposits and Photo I.D. required on check-in
  • All guests are required to provide a credit card imprint on arrival to cover any miscellaneous charges and to provide security on the apartment. Where a credit card is not available a $100.00 cash deposit will be required. In addition, an acceptable form of photographic identification will need to be produced at the property prior to check-in.
Room Allocation
  • In the unlikely event of a situation whereby Alpine Gables cannot provide accommodation as previously confirmed, for whatever reason, Alpine Gables will undertake to relocate clients into an alternative apartment of equal or better standard at no expense to the client. Should there not be an apartment of equal or better standard in the vicinity of the original booking, it may be required to provide clients with an apartment of a lesser standard. If this is the case, any reduction in costs will be refunded to the client.
  • The alternatives offered are at Alpine Gables discretion. Should the client wish to choose a property of a standard other than that offered under this condition, then the client will be required to pay any difference in price between the Alpine Gables recommended property and their own choice of property.
Accommodation
  • Whilst care is taken to ensure that the description of facilities and services of Alpine Gables Apartment & Resorts is accurate, these are continually being changed, upgraded, and on occasion taken out of service. If any feature/facility is essential for the guest in choosing a particular property, it is advisable that the guest checks this with the property, prior to booking. Alpine Gables Apartments & Resorts cannot be held liable for omissions or errors, whether temporary or permanent of a property's facilities and services.
  • Property room photos may not be specific to actual room allocated. Photos are indicative only. Accommodation facilities listed may not apply to all room types.
Special Requests
  • Whilst we attempt to satisfy all special requests, we are unable to provide a guarantee.
Maps and Images
  • Map images are for general information and may not necessarily reflect actual routings, locations or services provided. Many of the destination shots featured in this website have been supplied by tourism authorities.
Not Included in Accommodation rates
  • Airport taxes, costs of a personal nature e.g. laundry, taxis, telephone calls, room service.
  • Meals and transport are not included in the rates however on occasions we do have these as part of the package, please visit the website or contact us for more information.
Booking Arrangements
  • The person effecting a booking shall be deemed to have accepted the booking conditions on behalf of all persons named in the booking.
Documentation
  • Travel documents will be available to view and print off the website or will be forwarded by email on receipt of deposit.
Under 18's
  • All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking, when the legal guardian over 18 cannot provide current photo ID if requested on check-in.
Package Prices / Per Night Prices
  • Per night prices are to be used as an indicator only and not as an extra night rate.
Responsibility
  • Alpine Gables Apartments & Resorts can sometimes include third party products in special packages. As an agent on behalf of this product or service the Alpine Gables Apartments & Hotels shall not be liable under any circumstances for any failure by those service providers to fulfill such travel arrangements nor for any error, alteration or change of any kind made by those service providers following the acceptance of the booking by them. All coupons, vouchers, receipts and tickets are issued subject to the terms and conditions specified by those service providers.
  • Alpine Gables Apartments & Resorts both for itself and on behalf of their employees or agents do not accept any responsibility for any act, omission, default or neglect of themselves, their employees or agents for injury, damage, or loss to persons or goods whatsoever or however the same may be caused and they do not warrant and are in no way responsible for the accuracy of any information given in statement made by their service providers in terms of travel arrangements.
  • Please note that all travel documents, observance of laws and regulations of various Governments are your responsibility.
  • Every effort is made to ensure that information displayed on this website is correct. Information and rates and Alpine Gables Apartments & Resorts websites are subject to change without notice.
  • Alpine Gables Apartments & Resorts only accepts instructions on the above terms.